How long will it take to get my refund? We will process on a show-by-show basis and greatly appreciate your patience. We are operating at a limited capacity due to government restrictions and social distancing requirements. Refunds must be requested within 30 days. If not requested you will receive credit for future ticket purchasers.
If I opt for a credit to my account, does it expire? Credit on Account does not expire. Credit can be used on the web, over the phone, or in person for future ticket purchases.
What if I used a Gift Card for tickets? Full or partial payment by Gift Card will be credited to your account for future ticket purchases.
Are ticket fees refundable? Your refund will include the base price of your ticket, plus the City of Easton Amusement Tax, Building Restoration fee and Order fee. The Theatre will withhold a $3 processing fee per ticket.
Can I call the box office to make my donation or get my refund? Because we are operating at a limited capacity, we ask that you fill out the Google form (CLICK HERE) so that we can most efficiently process your request.
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